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Frequently Asked Questions

YES! We accept corporate/bulk orders and we are more than happy to offer you special discounts for corporate/bulk orders. Please contact us via our CONTACT US page or our Facebook or Instagram page for corporate/bulk orders.

YES! We can customize for public/private events with your logo on it as well if needed. Similarly, we are happy to fulfill your pantry needs too. Please contact us via our CONTACT US page or our Facebook or Instagram page for us to get back to you with more details.

Yes, all of our products are certified halal and printed on our packaging for your easy reference.

Yes, our products are free from any meat, poultry, fish etc. However, it does contains eggs.

Our products have a 10 months shelf life and the expiry date is printed on the back of the packaging for your easy reference.

Yes, our Gift Boxes have the option to include a Gift Card with message in your order.

Alternatively, we also provide a FREE small plain sticker message service for all order types. You can just leave your message on the order notes during checkout.

We currently do not have a physical store yet but you may conveniently buy directly online via our website whereby there is free delivery for any order of $30 and above.

YES, we utilize 3rd party courier company (J&T Express/Qxpress) and there is free delivery for any order of $30 and above.

Standard delivery normally takes 1-3 days (excl. weekends and public hols) upon order confirmation.

For urgent delivery, please contact us directly via chat box or whatsapp us at +65 9031 4671 to arrange separately. Additional surcharge may apply.

YES! We will update the order with a tracking order which can be used to track via the tracking link in the shipped out notification email once we shipped out the order.

Yes, we do accept payment via ActiveSG Wallet. For this payment method, ordering will be done offline via Whatsapp. Please WhatsApp us at +65 9031 4671 to place your order and we will send you the ActiveSG Wallet QR code for payment scanning. 

Don’t worry. We will exchange products if there is any manufacturing defects. Please email us the photos and order number to support@dansbites.com and we will assist you for the exchange. For refund, please email us at support@dansbites.com as well and we will try our best to assist you on a case by case basis.

Have a question?

Fret not! If there is any further queries or questions which you like to find out, feel free to reach out to us via email at support@dansbites.com. We will be glad to assist you =)

You may reach out to us via our Facebook or Instagram too.